Terms of service

1. Provider, scope and agreement

CheckinPort is provided by Globalio LLC, 16192 Coastal Hwy, Lewes, Delaware 19958-3608, United States; info@checkinport.com. These terms apply to the website, web and mobile applications and related services for guests, accommodation providers and municipalities. By accepting them when registering or ordering, you enter into a contract for the relevant CheckinPort service. Browsing alone does not create a paid subscription.

An individually agreed contract prevails over conflicting general provisions; the accepted order governs its specific price and scope, and a data-processing agreement governs processor matters. Mandatory consumer rights always prevail. The privacy notice explains personal-data processing and is not a blanket consent.

2. Eligibility and account security

You must have legal capacity and, when acting for an organization, authority to bind it. Provide accurate and current information, manage user permissions and safeguard credentials, devices and private links. Report suspected unauthorized access promptly. You are responsible for users you authorize within the limits of applicable law, not automatically for every event beyond your control.

3. Platform role and accommodation bookings

CheckinPort supplies software, booking and communication tools; it is not the accommodation provider, travel organizer, insurer, municipality or tax authority. The accommodation contract is between the guest and the provider identified in the offer. That provider is responsible for the listing, availability, permits, safety, service, local taxes, cancellation policy and fulfilment. CheckinPort remains responsible for its own contractual and mandatory legal obligations.

Before paying, review the provider’s identity, dates, occupancy, total price, fees and cancellation terms. A payment attempt or pending screen is not a confirmed booking; rely on the issued confirmation. Changes, no-shows and accommodation refunds follow the terms disclosed for that booking and mandatory law. Calendar imports and third-party synchronization may be delayed and do not guarantee the absence of conflicting reservations. Report errors promptly.

4. Prices, payments and third parties

The offer and checkout specify the currency, total payable price, applicable taxes, service scope and any recurring term. A recurring charge requires an expressly accepted recurring offer; a one-time purchase does not automatically renew. Stripe processes payments and connected-account onboarding under its terms. Its verification requirements, payout timing, conversion and processing fees may apply. CheckinPort does not promise a universal Stripe fee or guaranteed payout date.

The current Slovak host offer is €297 once for access without a regular monthly subscription and without a limit on properties or rooms. The displayed €99/month is a comparative cost model, not a former CheckinPort price. Direct bookings incur a 2% platform fee plus Stripe fees; SMS credits are purchased separately. The scope and price accepted at purchase remain binding; these terms do not retroactively change an existing order. The offer does not transfer ownership of software or promise every future separately priced product.

For an offer expressly sold as a preorder, the delivery date and scope shown at purchase apply; payment does not itself establish availability of every app-store release. If agreed delivery fails, contact us for performance or remedies, including termination and refund where applicable. We cannot remove statutory remedies by describing a service as a preorder.

5. Consumer withdrawal and remedies

If you purchase as a consumer and applicable EEA law grants withdrawal, you may withdraw from a distance service contract within 14 days of conclusion without giving a reason. Send an unequivocal statement to info@checkinport.com or the postal address above before the deadline. Example: “I withdraw from my contract for [service], ordered on [date], order [reference], name and address [details], date [date].” A signature is only needed for paper notices. You may use any legally available online withdrawal function; this email route remains available.

We refund qualifying withdrawal payments within 14 days of notice, using the original payment method unless otherwise agreed without charges. If you expressly requested service to start during the withdrawal period, only a legally permitted proportionate amount for service already supplied may be due. Loss of withdrawal rights for fully performed services or digital content requires the specific prior consent, acknowledgment and confirmation required by law; merely logging in or accepting these terms is not enough. Failure to provide required withdrawal information can extend the statutory period.

Accommodation for specified dates generally falls outside the statutory 14-day withdrawal right; the disclosed cancellation policy and mandatory remedies still apply. Consumer rights to conformity, necessary updates, repair or other correction, price reduction, termination and refunds remain intact. Businesses do not acquire a consumer cooling-off right solely from these terms.

6. Acceptable use

Use the service lawfully and only with rights to the data and content you submit. Do not distribute malware, spam, unlawful or infringing content, impersonate others, scrape personal data without authorization, bypass access controls, interfere with service or conduct disruptive testing. Reverse engineering restrictions apply only as permitted by law and do not remove mandatory interoperability rights. Automated integrations require authorization and compliance with relevant limits.

7. Records, taxes and organizational duties

Accommodation providers and municipalities remain responsible for lawful collection, notices, permissions, retention, tax rates, exemptions, reporting deadlines and review of submitted records. Check extracted document data, imported bookings and calculations before relying on them. Software output, guidance and exports are tools, not legal, tax or accounting advice or a guarantee that a filing has been accepted by an authority. Keep legally required copies and verify successful delivery to external systems.

8. Privacy, processing and confidentiality

Each party protects confidential information, uses it only for the relationship and limits access to those who need it, except for lawful disclosures or information already lawfully public. Where Globalio processes personal data on an organization’s behalf, the parties must put in place the applicable GDPR Article 28 data-processing agreement covering instructions, security, subprocessors, assistance, incidents, transfers and return or deletion. These general terms alone do not replace that agreement or authorize unrelated use of guest data.

9. Content, reviews and intellectual property

You retain rights in your content and grant only the license needed to host, process, transmit and, where you choose publication, display it for the service. You must have the necessary rights and avoid publishing personal data without a lawful basis. Reviews must reflect genuine experiences; manipulation, threats and undisclosed promotional reviews are prohibited. We may restrict unlawful or abusive content with reasons and a review opportunity where applicable. Report content at info@checkinport.com with its location and the reason.

Software, branding, design and documentation belong to Globalio or its licensors. You receive a limited, non-exclusive right to use the purchased service during the agreed access period. No ownership transfer or unrestricted redistribution is granted.

10. AI and external services

AI support is automated assistance and can be incomplete or incorrect; verify answers before acting. It cannot inspect your account or perform changes and is not emergency, legal or tax advice. Do not submit secrets or sensitive guest information. Human support is available at info@checkinport.com.

External payment, messaging, calendar, video and app-store services have their own terms and availability. Their outages, delivery delays or policy changes may affect integrations. This does not exclude our own responsibility where required by law. SMS and push delivery or a specific business result is not guaranteed.

11. Availability and service changes

We exercise reasonable care in operating the service. Unless expressly agreed, there is no guaranteed uninterrupted availability or specific service level. Maintenance, security incidents and events outside reasonable control may interrupt access. We provide reasonable notice of significant planned interruptions and take reasonable steps to restore service. Necessary security updates may be required.

Changes must respect the purchased scope and mandatory law. For consumer digital services, material changes require the lawful contractual basis, a valid reason, no additional cost and required clear notice; statutory rights to retain an unchanged service or terminate remain unaffected. Describing a feature as experimental does not remove promised functionality or mandatory conformity duties.

12. Suspension, termination and data access

You may stop using the service or request account closure. Cancellation of a paid contract, booking or renewal follows its accepted terms and mandatory rights; deleting an account alone does not cancel these obligations. We may proportionately restrict access for serious breach, non-payment, legal requirements or a genuine security risk. Where practicable we explain the reason and allow correction; urgent threats can require immediate restriction.

On termination, request export of data you are entitled to before access ends where practicable; we cooperate with lawful return and deletion duties and the processing agreement. Statutory records, invoices and necessary claim evidence may remain. A suspension must not be used to defeat mandatory access, portability or refund rights. Obligations concerning outstanding payments, confidentiality and rights that by nature survive continue only to the extent applicable.

13. Liability

We are responsible for failure to perform our own obligations under applicable law. For business users, to the extent permitted, we exclude indirect or consequential losses such as lost profit arising from use of the service. We do not exclude liability for fraud, intentional misconduct, gross negligence, death or personal injury caused by negligence, or any liability that cannot lawfully be limited, including applicable data-protection and consumer rights. Nothing makes a guest waive claims against its accommodation provider or excuses us from our own breach.

14. Complaints, law and amendments

Send complaints with your order reference, relevant facts and requested remedy to info@checkinport.com. We assess them without undue delay and within any mandatory deadline. You may use competent courts and any applicable consumer alternative-dispute-resolution body; these terms impose no mandatory arbitration or waiver of collective remedies.

Delaware law governs, excluding conflict-of-law rules. Consumers retain mandatory protections and jurisdiction rights of their habitual residence; GDPR and other mandatory laws remain applicable. Disputes solely between Globalio and business users are subject to the competent state and federal courts in Delaware unless an individual agreement or mandatory rule provides otherwise.

We notify material amendments with reasonable advance notice appropriate to their impact; urgent legal or security changes may take effect sooner. Changes do not retroactively alter confirmed orders. When renewed acceptance is legally required we obtain it; continued use is not a waiver of mandatory rights. All published language versions are intended to have the same meaning; no language-priority rule reduces local mandatory protection. If a clause is unenforceable, the remaining provisions apply to the extent lawful. Contact and operator details are set out in section 1.

Contact

Globalio LLC
16192 Coastal Hwy
Lewes, Delaware 19958-3608
United States